Customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may return it in the same new condition within 14 days of receiving your order.
To initiate a return, please contact us at firstname.lastname@example.org and include a short description of your return. Then, please mail the item in its original packaging, in original condition, and with proof of purchase to our store at:
Molly Wood Garden Design
1660 Orange Avenue
Costa Mesa, CA 92627
Once your shipment has been received and inspected for damages, an email notification will be initiated. If the return is accepted, the refund will be processed and a credit will be applied to the original payment method within 7 business days.
Customers are responsible for paying return shipping costs. Original shipping costs are non-refundable and will not be included in your refund.
We highly recommend purchasing shipping service that provides tracking information, as Molly Wood Garden Design is not responsible for lost, stolen, or damaged items upon return.
If the item you are returning is fragile, we highly recommend packaging it accordingly so damage does not occur during shipment.
Unfortunately, sale items are not eligible for refunds and are considered final sale.
If you have any questions about returns, please contact us at email@example.com.